Frequently Ask Questions

We try and keep everything as clear as possible, so there are no surprises when you work with us! Have a read through these questions. If you have further questions or would like to discuss the hire, please call #EVENTFRIDGE on 0345 313 0122 or CONTACT US.

1.

How many bottles of wine can the chillers hold?

This is a question we get asked a lot. The answer is that one of our clients recently stored around 1,000 bottles of wine in one of our chillers and had plenty of space for more.

2.

Can I book a chiller last minute?

Our extensive fleet of chillers mean we usually have availability even during the busy summer months, we are open 24/7 and can deliver in an emergency. 

3.

How long does it take to cool down?

It takes about 1 hour to chill, and our customers generally allow around 6 hours to bring a full load of drinks down to temperature.

4.

Can we lock the chiller during the hire?

The door is lockable, and the hire includes the use of 2 spare keys. The trailer itself is also locked and can’t be moved, so you will have no worries about storing valuable food and drinks in there.

5.

What size is the chiller?

10 cubic metres volume – internally it measures 3m long x 1.6m wide x 2m tall. Outside (including the tow bar) the chiller trailer measures 4.7m long x 2.2m wide and 2.7m tall

6.

Can I plug it into a 240volt domestic plug socket?

We provide the 240volt plug adaptor free of charge, on request. The power supply needs to be 13amp, 240volt. Most of our hire customers plug straight into the generator using the 16amp 20 metre cable supplied or plug into a 13amp mains power socket if it is within reach.

7.

What is the power requirement?

If you are using a generator to power your event, the chiller will use up to 4kva. The power consumption depends on the external temperature, so on a hot weekend, plan for it to use 4kva consistently.

8.

We are based in a difficult to access field, can you deliver?

Our delivery drivers are experienced 4×4 drivers and to date have been able to deliver all of our hire bookings successfully; we have encountered a huge variety of remote or challenging locations.

9.

What temperature do your chillers run at?

The operating temperature is between 2°C and 8°C

10.

Can you supply a generator for the chiller?

We hire 5kva generators at £110 per weekend, including 10 litres of fuel.

11.

Can you deliver out of hours?

We are always happy to deliver the chiller at a time to suit you. Our delivery and collection times are flexible, and we won’t ever charge you for a few extra hours hire. 

12.

Who are your typical customers?

We hire chiller trailers to weddings, parties, charity events, festivals, bars, restaurants, hotels, butchers and film productions. 

13.

Do you give special rates for long term bookings?

We provide massive discounts for bookings over one week in length or for more than one unit. See our hire plan for details.